Four tips for safe online shopping

Holiday shopping season is around the corner! With great discounts and offers, also comes the risk of online fraud and scams.

Here are four simple yet effective tips to have a safe online shopping experience:

  1. Before making any online payments, ensure a secure connection by verifying that the website’s URL begins with “https://” and has a padlock symbol in the address bar.
  2. Don’t click on links in unsolicited emails or pop-up ads; instead, directly access the retailer’s website by typing the URL into your browser.
  3. Enhance transaction security by using a secure personal network instead of public Wi-Fi, as public networks are less secure.
  4. Use a password manager to store the passwords for all your accounts, because passwords are the first line of defence against online threats.

Download the tipsheet in PDF format.

Visit the Security Matters website regularly to learn more about online safety tips and resources.

‘Tis the season to shop safe online

The holiday season is a lucrative time for online retailers and a vulnerable time for online shoppers. As many people take advantage of holiday deals and shop online, hackers take advantage of this time of the year to steal sensitive and confidential information.

With the increased number of phishing attacks in recent weeks, it’s important to stay aware and practice good cyber security during the holiday season. Here are five simple steps to protect your information and shop online safely:

Look out for suspicious emails

With the high volume of holiday messages, newsletters, sales and other emails landing in your inbox, ensure that you only open emails from known and trusted senders. Don’t click on unknown links, download attachments or reply to unsolicited emails from unfamiliar senders.

Secure your login

If an online retailer requires that you create an account for purchases, create a strong password and use multi-factor authentication (MFA) when possible. Ensure that your password is unique from other passwords. The more unique passwords you have, the more difficult it will be for your accounts to be hacked. MFA will enhance security on your online accounts by enabling stronger authentication tools like a one-time code sent to your phone.

Think before you click

Be wary of clicking links from unfamiliar websites, particularly the ones that give away discounts that seem too good to be true. If you receive an enticing offer through email or text, do not engage. Visit the company’s official website or app to verify the legitimacy of the offer. Beware of smishing (SMS phishing) messages offering deals and discounts, even from brands you think you’re subscribed to as they could be fraudulent. If you receive an SMS from an unknown phone number, do not engage.

Don’t save your payment information online

When making an online purchase, pay attention to the information being requested to complete your purchase. Remember that you only need to fill out required fields while checking out. Online retailers are one of the biggest targets for hackers, and saving your credit card details on a retailer’s website could compromise your information in the event of a data breach.

Monitor your online activity

Check your online accounts and banking statements regularly for any suspicious activity. You can also set up alerts for your debit or credit cards to monitor suspicious activity.

Check out more tips you can follow to shop online securely this holiday season.  

For more information on cyber security, please visit 

Safe shopping!