Dell resets customer passwords following attempted breach

This is an image of a dell laptop

Following a Nov. 9 cyber security incident, last week Dell announced it is resetting all customers’ passwords. The unauthorized activity detected by Dell involved an attempt to steal customer information, including names, email addresses and hashed passwords.

The initial investigation found no evidence that the hackers succeeded to extract any information. However, Dell decided to reset all customer account passwords as a countermeasure. Therefore, if one of your online accounts shares a password with a Dell account, it is wise to change that password as well.

Dell has not disclosed the number of accounts that were affected, but did confirm that payment information and social security numbers were not compromised.

Visit securitymatters.utoronto.ca to learn more about how to stay safe online and detect phishing emails.